Capita awarded highest level of CMMI assessment for software services and development

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories. CMMI is a capability improvement framework that provides organisations with the essential elements of effective processes that ultimately improves their performance. Maturity Level 5 […]

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Keeping Staff Engaged Whilst Working Remotely

Keeping Staff Engaged Whilst Working Remotely   Organisations have always questioned whether working from home is a good policy. However, almost overnight more than two thirds of the UK’s employees were working from home for the foreseeable future due to the pandemic lockdown, whilst nearly half (47%) having never worked from home before (Cass business […]

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Dynamically reallocating resources

Dynamically reallocating resources By Jude Williams, Head of New Business   Just like everyone else in the world today – those of us working in the world of Workforce Management are currently facing totally new, unprecedented challenges due to the COVID-19 pandemic. We’re still doing what we’ve always done, matching supply and demand of resources, […]

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Will Coronavirus establish the home office as a permanent institution?

Will Coronavirus establish the home office as a permanent institution? By Marc Mathews, Business Development Manager Social distancing rules and office closures have forced many employees to work from home. For many, this is a blessing: few will miss the overcrowded trains or roads and the time spent on them. Many will also save significant […]

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COVID-19 Reporting Suite

COVID-19 Reporting Suite We are delighted to share that our team has rapidly been working to create a set of COVID-19 tracing reports to help you keep track of who has suspected symptoms, confirmed cases, and the terminals, doors and access points used in a defined period of time. Should an employee report Covid-19 related […]

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Keeping your team motivated

How to keep your team motivated during lockdown The last few months have seen a considerable change to all our daily lives. Most teams have now been working remotely for a considerable length of time and combined with other challenges such as home-schooling children, caring for relatives, anxiety over job security and a change to […]

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How to Manage Your Remote Workforce

How to manage your remote workforce Neil Winter, Workforce management Consultant As someone who has spent many years working from home for various organisations, I have been subject to best and worst of remote management ranging from completely hands-off results based to very hands-on micromanagement. When I first started working from home I would hear […]

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Finding a New Normal

Finding a new normal Laura Halliday, Business Development Manager   I think it’s safe to say that the last few weeks have been some of the weirdest of my life, and no doubt yours as well. Many reports on the news have claimed that this is the biggest peacetime disruption we’ve experienced. Despite the fact […]

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Get Ready for Daylight Saving

Get Ready for Daylight Saving Time!   Despite the current uncertainty, one thing we can be sure about is that Spring is most definitely on its way, bringing with it longer and lighter days. Whilst Friday was officially the first day of Spring, this weekend marks the start of British Summer Time with the introduction […]

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