Capita WFM Apprenticeships
Apprenticeships at Capita WFM provide an ideal blend of work and study; giving you new challenges in a real, successful workplace while developing your confidence and abilities.
You might be surprised by just how rewarding it is and how far an apprenticeship can take you.
Starting an apprenticeship allows you to earn while you learn, getting the best of both employment and education. You’ll gain valuable on-the-job knowledge while still taking home a monthly paycheque.
We’ve run a successful apprenticeship scheme for the past ten years, with the majority of our apprentices becoming permanent members of the team after completing the programme.
Initially starting with the Support department, the scheme has now been rolled out across the company, with apprentices joining the Sales, Projects and Infrastructure teams.
Our apprenticeship success stories
I chose to join the apprentice programme as I felt, personally, it was the best alternative to further education. Since beginning the programme, I’ve found being able to learn in a hands-on working environment is a lot more effective and enjoyable for me. The Capita Apprenticeship scheme has not only allowed me to gain confidence, but it’s also provided me with the skills I need to develop my career through real-life experience – something I would not necessarily have had access to had I gone down the traditional route of college and university. Overall, joining Capita as an apprentice has really provided me with a lot of freedom to try different roles and responsibilities within the business – rather than being hired as a full-time employee for a specific role, or being in full-time education.
I chose to join the Capita Apprenticeship programme because I liked the idea of getting support whilst gaining experience in a real workplace. I also liked the fact that I could earn a wage. Although the apprenticeship wage is initially low, the experience and training that I’ve received has been very high. Essentially, this looks great on my CV and in turn, will help me to further my experience in a working environment. At Capita WFM, you never feel alone as there are always people around to help you if you need assistance or something new to do.
Jordan – Premium Support Engineer
I decided to join Capita WFM as an apprentice after leaving college, as I benefit from hands-on experience rather than traditional classroom-based learning. I have gained a wide range of knowledge I did not have before. I’ve learnt new skills by doing various tasks and having professionals from across the business help show me how to fix problems initially helped me learn. The apprenticeship has helped me gain confidence when speaking to customers and colleagues while helping them resolve issues, that I don’t feel I’d have gained from going to university. I have since moved to the premium support team helping resolve our largest customer’s issues, whilst this can be very challenging, it’s also very rewarding knowing I have resolved a complex problem. View our Photo Gallery